Refund & Returns Policy for TWealth Kitch
Last updated: 27th January 2026
This Refund and Returns Policy explains how TWealth Kitch (“we”, “our”, or “us”) handles refunds, returns, and cancellations for products or services purchased through the TWealth Kitch mobile application (the “App”).
By placing an order through the App, you agree to this policy.
1. Refund Eligibility
- Refunds may be requested for products that are defective, damaged, or incorrect.
- Refunds will not be issued for change of mind or accidental purchases unless specified.
- You must contact us within 1 day of receipt of the product to request a refund.
2. Return Process
- To initiate a return, contact us at info@twealthkitch.online with your order number and details of the issue.
- We may request photos or proof of the defective or damaged product.
- Approved returns must be shipped back using the instructions provided by us.
- You are responsible for the return shipping costs unless the product was damaged or defective.
3. Refund Processing
- Once we receive the returned product and verify its condition, a refund will be issued to your original payment method.
- Refunds typically take 1-3 business days to process, depending on your payment provider.
4. Digital Products & Services
- For digital products or services (such as subscriptions or in-app purchases), refunds are handled according to Play Store’s refund policy.
- Contact Google Play Support directly for issues with purchases made through the Play Store.
5. Cancellations
- Orders may be canceled before they are processed for shipping.
- Once an order is shipped or a service has started, cancellations may not be possible.
- Contact us immediately if you wish to cancel an order.
6. Contact Us
For any questions or requests regarding refunds or returns, please contact:
Developer Name: TWealth Kitch
Email: info@twealthkitch.online
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